Some well-known authenticator apps include: Google Authenticator, Twillio Authy, Microsoft Authenticator and LastPass Authenticator.Īfter you download your authenticator app, you’ll need to set your Two-Step Verification method to “authenticator app” in the Ring app or on using the step-by-step instructions listed in the next sections. You can search online for authenticator apps and download one from the App Store (Apple/iPhone) or Google Play for Android. Where to Find and Download an Authenticator App The short time frame helps prevent unauthorized users from accessing your account. Authenticator apps generate one-time use, 6-digit passcodes every 30 seconds that can be used for signing in to accounts. The purpose of Two-Step Verification is to protect you from unauthorized logins into your Ring account. You can't force a connection to use OTP within the Microsoft authenticator app (as far as I'm aware).Authenticator apps are installed on mobile devices, PCs, and laptops and are used as a part of an online safety and security process called Two-Step Verification. Setting up the authentication using the Google app resolved all of this, as it defaulted back to OTP where the conditional access rules no longer apply. I can remember having all sorts of issues with conditional access when trying to connect to a suppliers Teams site as a guest using my corporate Microsoft account and the Microsoft authenticator on my personal device. This is different to one time passwords (OTP). This allows you to receive popups that you can just “approve” the request which I think is called “Simple Approvals” in MFA terminology. I think the Microsoft authenticator works slightly differently when you are using a Microsoft account and is trying to log you in with your corporate Microsoft account. Just in case conditional access is causing the issue. Dare I say try using Google Authenticator as a a workaround\troubleshooting step. Something else to try is a different authenticator.
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